Reference

Terms and Conditions That Cover How We Operate

These terms set out what you agree to when you open and use your garuda3d account — from how deposits via DANA, OVO, and GoPay are processed, to how we handle withdrawals and account access.

Account access rulesDANA, OVO, GoPay wallet termsWithdrawal conditionsAccount suspension policyEligibility by region

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to flag an issue with your account, wallet verification, or a transaction involving DANA, OVO, or GoPay, our support team is here to help. Players in Depok and across Indonesia can reach us through the channels below. We aim to respond to all account and terms queries within the timeframe shown on our contact page.

Team online

Live Chat

Open the chat widget from any page on garuda3d. Available for account questions, wallet verification issues, and terms clarifications directly from your browser or mobile.

Email Support

Send your query to our support address listed in the account help section. Include your registered account name and the specific clause or transaction you are asking about.

Account Help Centre

The help centre covers common terms questions — wallet name matching, account suspension conditions, and how to request a review of a declined withdrawal.

What These Terms Actually Cover

garuda3d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on garuda3d, you confirm that you have read, understood, and accepted these terms in full. They apply to every action you take on the platform — logging in, funding your account, placing bets, and requesting a withdrawal. We reserve the right to

1
update these terms when platform changes or regulatory requirements make it necessary. When that happens, we will notify you through the contact details on your account. Continued use after a notice is issued counts as acceptance of the updated terms. Your DANA, OVO, and GoPay wallet
2
details must match the name registered on your garuda3d account — mismatched wallet names can delay or block a withdrawal request. We do not share your payment details with third parties outside of the payment processing step. Account activity must stay within the limits described in
3
the relevant section below, and any attempt to manipulate game outcomes, exploit technical errors, or use automated tools is a breach of these terms and may result in account closure without prior warning.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and How We Apply These Terms

We apply these terms consistently across all accounts. Here is how we handle the areas that matter most to your account security, data, and ongoing access to the platform.

Data Handling

Your personal data — including your registered name and linked wallet details for DANA, OVO, or GoPay — is used only for account operation and payment processing, not sold or shared beyond that scope.

Account Security

We use session verification and OTP confirmation to protect your login. If suspicious activity is detected on your account, we will pause access and contact you through your registered details before any action is taken.

Data Retention

Account records, transaction history, and wallet verification data are retained for as long as required by applicable regulations. You may request a summary of the data we hold by contacting support.

Requesting Changes

To update your registered name, linked wallet, or account contact details, submit a request through the account settings page or reach our support team directly via live chat or email.

Common Questions About These Terms

These are the questions we get asked most often about account rules, wallet conditions, and what happens when terms are updated or disputed.

Yes. Every wallet payment — whether via DANA, OVO, or GoPay — falls under these terms. The wallet name on your payment app must match the name on your registered garuda3d account.

We will notify you using the contact details on your account before changes take effect. Continuing to use the platform after receiving that notice means you accept the revised terms.

Accounts can be suspended immediately if we detect a breach — such as use of automated tools, exploitation of errors, or wallet name fraud. For other issues, we will contact you before taking action.

Contact our support team via live chat or email. Include your account name, the transaction or decision in question, and the specific clause you believe was applied incorrectly.

Submit a data summary request through live chat or email support. We will confirm the categories of data we hold — account registration details, wallet records, and transaction history.

Access and eligibility depend on local law in your region. These terms apply to all active accounts, but certain features may not be available where local regulations do not permit them.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Cover How We Operate

How to Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Account Security and How We Apply These Terms

Data Handling

Account Security

Data Retention

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO, and GoPay?

02 What happens if garuda3d updates these terms?

03 Can my account be suspended without warning?

04 How do I request a review if I think a term was applied incorrectly?

05 Where can I see what personal data garuda3d holds about me?

06 Are these terms different for players accessing from outside Indonesia?

Terms & Conditions

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